🏢 Enterprise Organizational Learning

Turn Every Work
Experience into
Collective Intelligence

Capture, structure, and share work experiences across your organization. Stop repeating mistakes. Start accelerating learning.

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Real problems. Real actions. Real results.
The Problem

There's a gap between what individuals learn and what organizations embed.

Countless day-to-day problems are dealt with — but not always systematically learned from.

01

Employees encounter problems that may recur across individuals, related to:

  • Project management
  • Operations
  • Customer service
  • Internal processes
02

Knowledge often remains siloed, including in employees' minds

Most of it does not spread consistently across the organization.

03

As a result:

  • Teams may at times repeat mistakes
  • Time may be spent rediscovering solutions to recurring problems
  • Valuable knowledge remains fragmented

And when employees eventually leave — the knowledge leaves with them.

04

Why this happens

How experiences are stored

① Not recorded ② Decentralized ③ Free text ④ Unstructured

Not broken down into problem, actions, and results (what worked and what didn't).

This makes them…

Difficult to search
Difficult to turn into insights
Ineffective for organizational learning
Organizations often lack an effective process to turn work experiences into learning — one that drives discipline and culture.
The Solution

WhatIDid — A platform designed to capture and structure work experiences

Using a simple, universal format that any employee can follow.

Work Experience =
Problem → Action → Result
(Worked, No Change, Got Worse)
🔴

Problem

Describe the operational problem or challenge faced in a clear, structured way.

Action

What was done to address the problem — the specific steps and decisions taken.

Result

What happened — whether it worked, made no change, or made things worse.

The Learning Loop

A continuous organizational learning cycle

Every experience captured feeds back into the organization, creating compounding knowledge over time.

1

Experiences Captured

Employees log real work experiences using the Problem → Action → Result format.

2

Shared Across the Organization

Experiences are immediately visible to colleagues, departments, and leadership.

3

Enriched Through Peer Feedback

Colleagues add comments, ratings, and perspectives — enriching each experience.

4

Insights to Boost Problem-Solving

Patterns emerge from the data, surfacing what works and what doesn't.

5

Improved Performance

Teams solve problems faster, avoid past mistakes, and make better decisions.

↺ Repeat
Platform Features

Everything your organization needs to learn at scale

WhatIDid is designed for how organizations actually work — across teams, departments, and geographies.

🔍

Smart Search & Filtering

Find relevant experiences by category, result type, or keyword.

🎯

Key Insights (Common Cases)

Curated patterns that emerge from recurring experiences — surfacing what works across the organization.

Rating & Engagement

Peer ratings surface the most valuable experiences. Top experiences highlighted for everyone.

💬

Comments & Discussion

Colleagues add context and updates — making knowledge richer over time.

🔒

Employee Login & Access Control

Secure authentication ensures only your team accesses your organizational knowledge.

📎

Document Uploads

Attach reports, presentations, or files to any experience or comment.

📊

Reports & Analytics

Understand problem distribution, recurring issues, trends over time, and what works.

🏆

Top Experiences Showcase

Curate the week's most valuable experiences — driving participation and excellence.

For Leadership

A real-time strategic feedback loop

Daily experiences captured across the organization help leadership make faster, better-informed decisions.

01

Understand Emerging Problems

Real-time visibility into what operational challenges are occurring across every team.

02

Prioritize Improvement Efforts

Data-driven insight into which recurring issues deserve attention and resources.

03

Adjust Strategies in Real Time

Align strategic decisions with real operational challenges — not assumptions.

Knowledge Retention

Stop losing knowledge when people leave

One of the biggest risks organizations face is institutional knowledge walking out the door.

"Knowledge walking out the door when employees leave."

WhatIDid ensures that valuable experiences are:

📝
Recorded
🔗
Shared
🏛️
Preserved
Deployment Options

Flexible deployment to match your organization's needs

Organizations can implement WhatIDid in two ways.

☁️

Cloud-Based Platform

Recommended

Available on Google Cloud, AWS, or Azure. Fastest deployment. Always up-to-date. No infrastructure required.

🏢

Internal Deployment

Enterprise

Via company IT infrastructure. Full data control. Ideal for regulated industries with strict data residency requirements.

Pricing

Scalable pricing that grows with your organization

Starting with a low-risk pilot. Scaling as you grow.

Users Implementation Fee Annual
License
/ user / yr
Starter Professional
Up to 50$K$$K$
50 – 200$K$$$K$$$
200 – 1,000$$K$$$$K$$
1,000 – 5,000$$$K$$$$$K$
5,000+CustomCustomCustom

** Starter: standard setup, default cloud, 1 training session. Professional: dedicated cloud (Google/AWS/Azure), data migration, multiple training sessions.

** Implementation fee includes cloud setup if required.

Implementation

Up and running in weeks, not months

A simple, structured rollout in three stages.

1

Setup & Alignment

2–4 weeks
  • Finalize agreement
  • Define pilot scope
  • Identify sponsor and implementation lead
  • Configure platform and categories
2

Pilot & Early Adoption

4–6 weeks
  • Train initial teams
  • Capture work experiences
  • Drive early engagement and usage
3

Expansion & Scale

Starts in 8–12 weeks · ongoing
  • Roll out across teams
  • Generate and leverage Key Insights
  • Enable data-driven strategic action
  • Embed into daily workflows

Sponsored by COO/CHRO; led by Operations, L&D, or Transformation teams.

The Big Picture

Think of intelligence
as a staircase.

Each step, a piece of knowledge.
Intelligence requires knowledge — accumulated over time.

WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid WhatIDid

Lose a step — and you can't reach the next.

WhatIDid

Where knowledge never gets lost.

Imagine an organization where every solved problem strengthens collective intelligence.

Where knowledge never gets lost.

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