Capture, structure, and share work experiences across your organization. Stop repeating mistakes. Start accelerating learning.
See how teams capture, share and learn from real work experiences.
Countless day-to-day problems are dealt with — but not always systematically learned from.
Most of it does not spread consistently across the organization.
And when employees eventually leave — the knowledge leaves with them.
How experiences are stored
Not broken down into problem, actions, and results (what worked and what didn't).
This makes them…
Using a simple, universal format that any employee can follow.
Describe the operational problem or challenge faced in a clear, structured way.
What was done to address the problem — the specific steps and decisions taken.
What happened — whether it worked, made no change, or made things worse.
Every experience captured feeds back into the organization, creating compounding knowledge over time.
Employees log real work experiences using the Problem → Action → Result format.
Experiences are immediately visible to colleagues, departments, and leadership.
Colleagues add comments, ratings, and perspectives — enriching each experience.
Patterns emerge from the data, surfacing what works and what doesn't.
Teams solve problems faster, avoid past mistakes, and make better decisions.
WhatIDid is designed for how organizations actually work — across teams, departments, and geographies.
Access WhatIDid from any device — desktop, tablet, or smartphone. Install it as an app icon on your home screen or desktop for one-tap access — no app store required.
Now available in English, Spanish, Portuguese, and Chinese — so every employee can use WhatIDid in their own language.
Find relevant experiences by category, result type, or keyword.
Colleagues can comment on any experience — including emoji reactions — and anyone can add their own related experience as a follow-on, building a connected chain of real-world knowledge over time.
Peer ratings help the best experiences rise to the top, encouraging quality contributions across the organization.
Each company highlights its own Top 3 experiences — hand-picked internally to spotlight the best examples for everyone to see.
Curated patterns that emerge from recurring individual experiences — surfacing what works across the organization and industry.
Attach reports, presentations, or files to any experience or comment.
Tailor categories, functions, and terminology to match how your organization actually works — plus your own logo, company name, and custom scrolling announcements.
Launch with realistic example individual experiences and Key Insight/common cases already in place — so your team sees the platform in action from day one, before adding their own. Optional.
Your own admins can manage employees, categories, and content independently — no need to rely on us for day-to-day operation.
Secure authentication ensures only your team accesses your organizational knowledge.
The company's data is isolated and protected by role-based access control — employees only see what they're authorized to, and administrators decide what (if anything) is shared with WhatIDid's support team.
Understand problem distribution, recurring issues, trends over time, and what works.
Daily experiences captured across the organization help leadership make faster, better-informed decisions.
Real-time visibility into what operational challenges are occurring across every team.
Data-driven insight into which recurring issues deserve attention and resources.
Align strategic decisions with real operational challenges — not assumptions.
One of the biggest risks organizations face is institutional knowledge walking out the door.
WhatIDid ensures that valuable experiences are:
Organizations can implement WhatIDid in two ways.
Available on Google Cloud, AWS, or Azure. Fastest deployment. Always up-to-date. No infrastructure required.
Via company IT infrastructure. Full data control. Ideal for regulated industries with strict data residency requirements.
Starting with a low-risk pilot. Scaling as you grow.
| Users | Implementation Fee | Annual License / user / yr |
|
|---|---|---|---|
| Starter | Professional | ||
| Up to 50 | $K | $$K | $ |
| 50 – 200 | $K | $$$K | $$$ |
| 200 – 1,000 | $$K | $$$$K | $$ |
| 1,000 – 5,000 | $$$K | $$$$$K | $50 |
| 5,000+ | Custom | Custom | Custom |
** Starter: standard setup, default cloud, 1 training session. Professional: dedicated cloud (Google/AWS/Azure), data migration, multiple training sessions.
** Implementation fee includes cloud setup if required.
A simple, structured rollout in three stages.
Sponsored by COO/CHRO; led by Operations, L&D, or Transformation teams.
Each step, a piece of knowledge.
Intelligence requires knowledge — accumulated over time.
Lose a step — and you can't reach the next.
Where knowledge never gets lost.
Where knowledge never gets lost.